How did a hair diagnosis teach me how to fight dandruff?

24-year-old Carla goes through life with determination and a healthy dose of humour. And for her prestigious job, this is exactly the personality she needs! For the past three years, she has been one of only two croupiers in the exclusive Parisian gaming club where she works. Always immaculately dressed, her nocturnal lifestyle has never stopped her taking care of herself. But everything changed the day she walked through the doors of the Furterer Institute. Oh, nothing serious, don't worry! Just a discovery about dandruff that changed the young woman's relationship with her hair, and her beauty.

Croupier is no ordinary job. What is the world of gambling like for a young woman?

Much like many other traditionally very male environments: the girls are better, but there’s fewer of us! (laughs) It’s a relatively unknown profession, but very stimulating and rewarding. You need a lot of concentration and self-control, a keen eye and a sharp mind. You learn a lot about yourself, and the backdrop of such beautiful rooms pushes you to cultivate a certain elegance, to take care of yourself, to always be at your best, or to at least try to be!

Is it easy to look after your hair when you work nights?

It's no more difficult than when working during the day! My job requires it. I have long hair, but there's no way I can have it down at work. Proper attire is required: a three-piece suit with a bow tie and white shirt, always well-dressed, with a nice bun or ponytail. Being elegant is part of my job. The image of the establishment is at stake. The only thing that is complicated is the lack of light. Especially in the winter! I don't see daylight when I work. I start around 8pm and finish around 6am. I can't help but feel that my hair is dull and I lose a lot of it.

Is that what prompted you to get a hair diagnosis?

It's a bit of a coincidence! My regular hairdresser changed salons, and I really trusted her to take care of my hair. So I followed her... to the Furterer Institute. I came for a little summer balayage and a cut, just the ends, nothing else! I was offered a diagnosis and, without thinking twice, my hair was put through a Capilliscope, a small device with a camera that magnifies up to 100 times. And then, the drama... Well, not the drama, but the shock! Oily dandruff! I didn't even know what it was. I thought that dandruff was small and white and stayed on my shoulders. In other words, dry dandruff. It didn't worry me! But, in fact, it should have: the surface of the scalp was smothered in oily dandruff, which contributed to my hair loss.

How has this diagnosis changed your relationship with your hair?

It’s changed everything, or almost everything! I used to take care of it, but a bit by instinct, I didn't really know what I was doing or if what I was doing was right. I would try products and if I saw a difference I would keep them... until the next product. I came away with a plan of attack for my hair AND my scalp, which I had never thought to take care of! And I love it, it’s become a real pleasure. I go back to the Institute every two or three months, and each time we change my routine a little. Knowing my hair better has allowed me to love it more, to take care of it with the right anti-dandruff products. It has become my number one beauty asset!
Knowing my hair better has allowed me to love it more, to take care of it with the right anti-dandruff products.